Voice issue reporting for restaurant operations
Staff describe the problem out loud. Support receives a prioritised, fully documented task.
No forms, no screenshots, no guesswork. One recording captures the issue, its context and its urgency — then routes it to the people who can fix it.
Step 1
Speak the problem
Staff record up to three minutes on the device they already use, with restaurant, app and screen captured automatically.
Step 2
AI does the paperwork
The note is transcribed in the reporter's language, then summarised, categorised and prioritised with a stated rationale.
Step 3
Support gets a real task
Every report becomes a tracked task with audio, transcript, full audit history and a ServiceNow incident.
Step 4
The right people hear about it
Email and WhatsApp recipients are resolved per restaurant and application, with critical alerts that always go out.
3 min
maximum recording, audio always preserved
4 levels
priority with a written severity rationale
0 duplicates
ServiceNow incidents are idempotent by task reference